Graduate Programme - India (Remote)

Note:

• This role is only open to candidates currently residing in India with full work authorisation.
• Working days: Any five (5) days of the week.
• This role requires working from 6:00 p.m. IST to 2:30 a.m. IST.

If you're looking to work in the B2B SaaS space, this is an opportunity to kick-start your career. This is a starting role at PriceLabs that will help you transition into non-technical roles across departments (Sales & Success, Marketing,Business Operations, etc).

About the Role:

In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be to not only uphold similar standards but set new standards.

• Taking ownership of customer issues reported and seeing problems through to resolution
• Conducting product walkthroughs and providing resolutions to customers' queries
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Answering questions over email, phone calls, & live video calls.
• Finding ways to go above & beyond to help customers

Requirements

About You:

• Empathy and patience.
• Curiosity and a problem-solving mindset.
• Strong analytical background - our product is very math and numbers-heavy!
• Solid verbal, written, presentation, and interpersonal communication skills
• Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam.
  

How to apply for this position?

Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. 
Tip: Avoid using AI-generated responses. We want to hear from you!

Benefits

About PriceLabs
PriceLabs is a revenue management platform for the short-term rental and hospitality industry. Founded in 2014 and headquartered in Chicago, IL, we help hosts and hospitality professionals optimize their pricing and revenue through dynamic pricing, automation, and data-driven recommendations.

Our platform helps customers adapt to changing market trends and occupancy levels, with prices automatically synced to their preferred channels.

PriceLabs at a glance (2026)

• 700K+ listings priced daily
• 80K+ customers across 150+ countries
• 160+ integrations
• 300+ team members working remotely across 19 countries
• 40% diversity

Industry Recognition

• SaaSBoomi 2021
• The Shortyz 2020 and 2023
• STRive Awards 2025 and 2026
  

Why Join PriceLabs?
Work on an industry-leading product that customers love (read customer reviews here).
Be part of a global, remote-first team that values open communication, ownership, and customer success.
Collaborate with colleagues across the world while enjoying the flexibility of working remotely.

Benefits & Perks

• Remote Work & WFH Setup Allowance: Work remotely, with home-office setup support based on your country of residence and applicable policies.
• Leave Policy: Paid time off based on your country of residence and applicable policies.
• Health Insurance: Coverage based on your country of residence and applicable policies.
• Annual Workation: An opportunity for PricePals to connect and collaborate in person, subject to employment type and tenure.
• Learning & Development: Programs and opportunities to support professional growth, subject to employment type and tenure.
• Mental Health & Wellbeing: Support and resources to prioritize your mental health and overall wellbeing.

Benefits are subject to applicable company policies and may vary depending on the country of residence.

Equal Opportunity Employer
PriceLabs is an equal opportunity employer. We do not discriminate based on race, colour, religion, national origin, ancestry, sex, gender identity, sexual orientation, age, disability, veteran status, marital status, or any other characteristic protected by applicable law.